Privacy Policy

Induststore (“we,” “us,” or “our”) operates https://induststore.com (the “Site”). This Privacy Policy informs you how we collect, use, disclose, and protect your personal information globally. By using our Site, you consent to the practices described herein.

1. Information We Collect

1.1 Personal Information You Provide

Account Data: Name, email, password, shipping/billing addresses when registering
User Content: Text, images, files uploaded via forms/chat
Transaction Data: Payment details, order history
Communications: Messages sent through contact forms or email

1.2 Automatically Collected Data

Usage Data: IP address, browser type, pages visited, timestamps
Cookies: Session cookies, authentication cookies
Device Information: OS version, hardware model

2. How We Use Your Information

Process orders and deliver products/services
Manage user accounts and authenticate logins
Respond to inquiries via contact forms or email
Analyze site usage to improve functionality
Send promotional emails for sweepstakes/sales (opt-out available)
Prevent fraudulent activities
Comply with legal obligations globally

3. Legal Basis for Processing (GDPR Compliance)

For EU/UK users, we process data based on:

Consent: When you opt-in for marketing
Contractual Necessity: To fulfill orders
Legitimate Interests: Site security, analytics, fraud prevention

4. Data Sharing & Disclosure

Service Providers: Payment processors (e.g., Stripe), shipping carriers, cloud hosting services
Legal Requirements: If required by law enforcement or court order
Business Transfers: In case of merger/acquisition
Aggregated Data: Non-identifiable analytics shared with partners

5. International Data Transfers

As a China-based company operating globally, your data may be transferred to/processed in countries outside your residence. We use Standard Contractual Clauses (SCCs) and implement safeguards for such transfers.

6. Data Retention

We retain data:

For active accounts until deletion request
Transaction records for 7 years (legal compliance)
User-uploaded content until account deletion

7. Your Rights

Access/Portability: Request copy of your data
Correction: Update inaccurate information
Deletion: Erase personal data (exceptions apply)
Opt-Out: Withdraw consent for marketing
Complaints: Lodge with supervisory authorities (e.g., EU DPC)

Submit requests to: contact@induststore.com

8. Security Measures

We implement:

SSL/TLS encryption for data transfers
Regular security audits
Access controls to sensitive data
PCI DSS compliance for payments

9. User-Generated Content

Content you upload (comments, chat messages, forms) is stored on our servers. You retain ownership but grant us a global license to display/distribute this content.

10. Promotions & Sweepstakes

Participation in contests requires providing contact details. Winners’ names may be published. Official rules will specify entry requirements and prize details.

11. Intellectual Property

All Site content—including logos, text, images, graphics, and source code—is the exclusive property of Induststore and protected under international copyright, trademark, and intellectual property laws. Unauthorized use is prohibited.

12. Children’s Privacy

We do not knowingly collect data from children under 16. If such data is inadvertently processed, contact us immediately for deletion.

13. Third-Party Links

Our Site may contain links to external sites. We are not responsible for their privacy practices. Review their policies before sharing data.

14. Cookies & Tracking Technologies

We use functional, analytics, and advertising cookies. Manage preferences via our Cookie Banner or browser settings.

15. Contact Us

For privacy-related inquiries:
Email: contact@induststore.com
Contact Form: https://induststore.com/contact
Address: Induststore, Shenzhen, China